PataPay

Pata is the UK’s fastest-growing booking platform built exclusively for pet care professionals, from dog groomers and trainers to walkers and many others. Whether you're just starting out or running an established business, Pata gives you everything you need to manage bookings, minimise the impact of no-shows or late cancellations, and attract new clients online – all in one place. Our booking software simplifies your day-to-day admin and helps you take bookings 24/7 via your own profile on the Pata marketplace.

There are no monthly subscription fees for Pata booking platform – you only pay a small processing fee when you get paid, either online or via a PataPay card reader.

Pata is more than just a booking platform; it’s your all-in-one toolkit for running and growing a successful pet care business. Whether you’re a dog groomer, trainer, walker, sitter, vet, boarder or pet hydrotherapist, our booking software is designed to make your day-to-day operations easier and more efficient.

Reduce no-shows and last-minute cancellations for your pet care business with upfront payments, waiting lists and our smart slot filler feature, which automatically fills any late cancellations in your schedule to keep your diary full.

Start accepting online bookings 24/7 and showcase your pet business on the Pata marketplace (perfect if your pet care business doesn't have a website!). Add pet service descriptions, pricing, photos of your work and start collecting reviews from clients to maximise results.

Every booking is fully visible in your digital calendar on the Pata platform, and all your admin can be viewed in one place – check out pet profiles, client contact details, appointment history and transactions at a glance.

Whether you're just starting out or running a busy multi-location business, Pata booking platform helps you save time on admin and marketing, so you can focus on what you love most – caring for pets.

Not at all! Whether you're a brand-new solo dog walker or a nationwide grooming salon with multiple locations, Pata is built to support pet care businesses of every size and shape.

Our booking platform is completely free to join, so smaller businesses can enjoy the same powerful tools and visibility as bigger players on the market. From managing appointments to reducing no-shows, you’ll have everything you need to grow and maintain your pet care business. Larger companies can even manage multiple branches from a single account; it’s all about making life easier, no matter where you are in your pet care business journey.

PataPay allows you to take secure online payments and in-person transactions, helping you reduce no-shows, get paid faster, and manage bookings more efficiently.

Whether you're an individual pet care provider, a registered business, or a non-profit, you’ll find everything you need to get set up. Once you've created your account on the Pata booking platform, simply head to the Payments section (look for the credit card icon in the side menu), click Set Up Payments, and follow the step-by-step instructions on screen.

For full details on the required documents and further steps to manage PataPay for your pet care business, visit our Help Centre.

Pata offers fast and secure payouts to support your pet care business.

Your first payout may take 7–14 calendar days to reach your bank account, as part of the initial verification process. After that, you’re in control: set your preferred payout schedule, and funds from online or in-person payments will typically arrive within 5–7 calendar days, depending on your selected settings.

With PataPay, you can accept payments confidently and get paid quickly, helping you manage your pet care bookings with ease.

Securing deposits is a proven way to reduce no-shows and last-minute cancellations – and with Pata booking platform, it’s easy to set up. Once you've enabled PataPay, you can start requesting upfront payments or deposits for your pet care services.

Set a custom deposit amount for each service, which by default is non-refundable*, and collect payment card details for future no-show fees. This adds an extra layer of commitment from clients and protects your time.

Pata also offers other tools to help your pet business minimise missed appointments, including automated reminders, waiting lists, and our smart slot filler technology to keep your schedule full.

For step-by-step instructions on setting up deposits, visit our Help Centre.

The PataPay card reader is a fast, secure way for pet care professionals to accept card payments from clients – perfect for pet groomers, dog trainers, walkers, and other pet service providers.

To order your PataPay card reader, simply log into your account on the Pata booking platform and go to the Payments section (look for the credit card icon). First, sign up for PataPay. Then either select Terminal from the menu and click Request Now, or scroll to the Terminal section and tap Request Now directly.

You’ll be asked to enter your payment details and delivery address. Once payment is complete, you’ll receive an order confirmation by email.

Please allow up to 10 working days for your card reader to arrive.

With PataPay, accepting in-person payments for your pet care services has never been easier!

PataPay keeps things simple with transparent, pay-as-you-go pricing – no monthly fees or hidden charges. There are two types of payment methods available through the Pata booking platform, each with its own processing fee:

Online payments: 2.99% + £0.45* per transaction

Card reader payments (in-person): 1.75% + £0.45* per transaction

Card collection: £0.25* per card collection

These transaction fees help cover secure payment processing and support services. You only pay when you get paid – perfect for pet care professionals who want flexibility without ongoing costs.

*Fees are subject to VAT where applicable.